Privacy Policy

Last Updated: September 15, 2025

At Rustic Crown Frenchies, trust and transparency are at the heart of everything we do — including how we handle your information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, inquire about puppies, services, mentorship programs, or purchase merchandise.

Information We Collect

We collect only what’s needed to provide our services and improve your experience:

• Contact Details: Name, email address, phone number, and mailing address (for forms such as puppy waitlists, consultation bookings, or merchandise orders).

• Payment Information: All payments are processed securely through third-party providers such as Stripe or PayPal. We never store your full card details.

• Website Usage Data: Basic analytics such as IP address, browser type, and cookies to improve website performance and user experience.

If you are located in the EU or UK, we comply with GDPR and provide additional protections, including the right to be forgotten.

How We Use Your Information

We use your information to:

• Send updates about puppies, services, and mentorship opportunities.

• Process orders and payments.

• Book fertility consultations or mentorship sessions.

• Manage affiliate sign-ups and ship merchandise.

• Provide customer support and improve our services.

You may receive newsletters or updates from us — you can opt out at any time.

How We Share Your Information

We respect your privacy and only share your information when necessary:

• Trusted Partners: We may share information with service providers such as veterinarians, Baxter & Bella (for training access), or shipping providers for merchandise.

• Legal Requirements: We may disclose information if required to do so by law or legal process.

We never sell your personal information to third parties. For EU/UK visitors, any data transferred outside your region is protected by standard contractual safeguards.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Access, update, or delete your personal information by contacting us.

• Opt out of marketing emails by clicking “unsubscribe.”

• For California residents, exercise CCPA rights (we do not sell data).

• For EU/UK residents, lodge a complaint with your local data protection authority if you believe your rights have been violated.

Security & Cookies

We take reasonable technical and organizational measures — including encryption and firewalls — to protect your data. However, no system is completely secure, and we encourage you to contact us if you identify any issues.

Our website uses cookies to improve functionality and performance. You can manage or block cookies through your browser settings.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the policy on our website or contacting you directly if appropriate.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

support@rusticcrownfrenchies.com